Our Privacy Policy
We get it, privacy policies can be a bit of a dry read. But it's important you know how we handle your personal bits and bobs here at Tyne Financial Insights. We're a North East business, and we treat your information with the same respect we'd expect for our own. This policy explains what we collect, why we collect it, and what your rights are. No funny business, just plain speaking.
What We Collect From You
When you get in touch with us – maybe to ask about a course, book a spot, or just have a natter – we'll ask for some personal details. This usually includes your name, your email address, your phone number, and your job role or company name. We might also collect information about which courses you've shown interest in or booked. If you visit our website, we also get some general technical info, like your IP address or what kind of browser you're using. This helps us make the website work better.How We Use Your Details
We use your information for a few practical reasons:- To provide you with information about our training courses, like dates, prices, and what's covered.
- To process your course bookings and make sure everything is sorted for your attendance.
- To keep you updated about courses you might be interested in, or other relevant news from Tyne Financial Insights. You can always tell us if you don't want these messages.
- To improve our courses and services. Knowing what works helps us serve you better.
- To meet any legal or regulatory stuff we have to follow, especially in the finance training world.
Sharing Your Info (Only When Needed)
Right, we don't just go handing out your personal information willy-nilly. We might share it, but only when it's absolutely necessary and for a good reason. For example, we might share details with service providers who help us run our business – like our booking system provider or email service. They're all vetted and only get what they need to do their job. We also might have to share information if the law says we have to, like with government bodies or courts. That's rare, mind. We'd never sell your data for a quick buck, that's just not how we do things.Where We Keep Your Data
We keep your personal information safe and sound. We use secure systems and common-sense measures to protect it from folks who shouldn't see it. We only hold onto your data for as long as we need it to provide our services to you, or to meet our legal obligations. Once it's not needed, we get rid of it properly. Most of our data is stored on secure servers within the UK or European Economic Area (EEA).Your Rights Over Your Data
You've got rights when it comes to your personal data. You can:- Ask to see the information we hold about you.
- Ask us to correct any bits that are wrong or out of date.
- Ask us to stop using your data for marketing.
- Ask us to delete your data in certain situations.
About Cookies
Our website uses small files called 'cookies'. They help the website work properly and give us a little bit of info about how people use our site. Things like what pages are popular and how long folks stick around. You can usually manage your cookie settings in your web browser if you don't fancy them. Our cookies aren't used to identify you personally, just to make the website experience a bit smoother.Changes to This Privacy Policy
From time to time, we might need to update this privacy policy. Perhaps there's a new law, or we've changed how we do things. If we make any big changes, we'll let you know by updating the 'Last Updated' date at the top of this page. We might also put a notice on our website or email you directly, if it's something really important. Best to check back here now and again.Questions? Get In Touch
If you've got any questions about this privacy policy or how we handle your personal data, don't hesitate to give us a shout. You can email us at [email protected] or give us a ring on +44 191 496 0665. Our address is 24-26 Side, Newcastle upon Tyne NE1 3JE, UK. We're happy to explain anything you're not sure about.Ready to Sharpen Your Skills?
If you're a finance professional looking to truly understand complex instruments and derivatives, we're here to help. Drop us a line, and let's discuss your training needs.